There are three possible reasons on sending failures using the email to fax method, either you have typed in a wrong destination fax number, wrong FaxMicro email account or that you are sending an invalid file format.

You may first check or typed in again the destination number and see if you have input your correct faxmicro username account. Like sending an email, attach again the file you would like to send, put the recipient's fax numbers as the subject and send it to (your_username)@sf.faxmicro.com.

To check if you have sent an invalid file format fax, you may refer to reason #3 of this newsletter.